At pk360, your privacy is treated with the same seriousness as your account security. This Privacy Policy explains exactly what personal data pk360 collects from Pakistani players, why it is collected, how it is used, who it may be shared with, and what rights you have over your own information. We have written this document in plain terms so that every player — from Karachi to Peshawar — can understand it without needing a legal background.
A plain-language summary of how pk360 handles your data. The full legal text below governs in all cases.
pk360 collects only the personal data that is strictly necessary for account operation, identity verification, payment processing, and regulatory compliance. We do not collect data speculatively or for undisclosed purposes.
pk360 does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. Your information is used solely to deliver and improve the pk360 service you signed up for.
All data transmitted between your device and pk360 is protected by industry-standard 256-bit SSL/TLS encryption. Sensitive stored data — including payment details and identity documents — is encrypted at rest.
You have the right to access, correct, and request deletion of your personal data held by pk360, subject to legal retention obligations. These rights can be exercised by contacting the pk360 support team at any time.
pk360 uses cookies strictly for session management, fraud prevention, and platform performance analytics. We do not use third-party advertising cookies. Cookie usage is disclosed in full within this Privacy Policy.
All pk360 marketing communications are opt-in. You may withdraw consent for promotional emails and SMS messages at any time through your account settings or by contacting support — no waiting period, no hidden steps.
pk360 operates the online gaming platform accessible at pk360.ws, offering cricket betting, live casino, slots, and related gaming services to eligible players. pk360 is the data controller responsible for the personal data processed in connection with the platform and the services it provides.
pk360 holds an international gaming licence and operates under the compliance obligations associated with that licence, including data protection requirements applicable to the gaming industry. For all privacy-related enquiries, you may contact the pk360 data protection team at: [email protected]
pk360 collects the following categories of personal data in connection with your use of the platform:
| Category | Examples | Collected When |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC / passport number, nationality | Registration & KYC verification |
| Contact Data | Email address, mobile number, city of residence (e.g. Lahore, Karachi, Islamabad) | Registration & account updates |
| Financial Data | JazzCash / EasyPaisa wallet identifiers, bank account details (HBL, UBL, Meezan), transaction history | Deposits & withdrawals |
| Identity Documents | Scanned CNIC, utility bill, bank statement (proof of address) | KYC / AML compliance checks |
| Technical Data | IP address, device type, browser version, operating system, session timestamps | Automatically on platform access |
| Usage Data | Pages visited, games played, bet history, session duration, feature interactions | Automatically during active sessions |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support interactions |
| Responsible Gaming Data | Self-exclusion status, deposit limits set, cooling-off periods applied | Use of responsible gaming tools |
pk360 does not intentionally collect sensitive special-category data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where expressly required for responsible gaming assessments or where you voluntarily provide such information in the context of a support interaction.
pk360 collects personal data through the following channels:
pk360 processes your personal data only where a valid legal basis exists. The table below sets out the primary purposes for which your data is used and the corresponding legal basis for each:
| Purpose | Legal Basis |
|---|---|
| Creating and managing your pk360 account | Performance of contract |
| Processing deposits and withdrawals in PKR | Performance of contract |
| Verifying your identity (KYC) and age (21+ check) | Legal obligation & legitimate interests |
| Detecting and preventing fraud, collusion, and money laundering | Legal obligation & legitimate interests |
| Complying with gaming licence conditions and regulatory reporting | Legal obligation |
| Providing customer support and resolving disputes | Performance of contract & legitimate interests |
| Administering responsible gaming tools and self-exclusion | Legal obligation & legitimate interests |
| Sending promotional emails and SMS messages | Consent (opt-in) |
| Analysing platform performance and improving user experience | Legitimate interests |
| Personalising game and content recommendations | Legitimate interests (with opt-out available) |
Where pk360 relies on legitimate interests as a legal basis, we have assessed that those interests are not overridden by your data protection rights. Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
pk360 does not sell or rent your personal data. We may share your data with the following categories of third parties, strictly for the purposes described in this Privacy Policy:
pk360 operates under an international gaming licence and may engage service providers located outside Pakistan. Where your personal data is transferred to and processed in countries outside your country of residence, pk360 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable data protection law.
Safeguards used for international transfers may include:
Details of the specific safeguards applicable to any particular international transfer may be obtained by contacting the pk360 data protection team at [email protected].
pk360 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:
Following the expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to any identifiable individual.
pk360 uses cookies and similar technologies (including local storage and session storage) on the pk360.ws platform. A cookie is a small text file placed on your device by a web server. Cookies do not execute programmes or deliver viruses. The following categories of cookies are used by pk360:
pk360 does not use advertising cookies or third-party tracking pixels for marketing attribution. You may manage cookie settings through your browser controls; however, disabling strictly necessary cookies will impair your ability to use the pk360 platform. Instructions for managing cookies are available in your browser's help documentation.
Subject to applicable law and certain conditions, you have the following rights in relation to the personal data pk360 holds about you. To exercise any of these rights, please contact the pk360 support team with your registered account username and a description of your request.
You may request a copy of all personal data pk360 holds about you. We will respond within 30 days of receiving a valid request.
If any personal data we hold is inaccurate or incomplete, you may request that it be corrected. You may also update basic profile details directly within your account settings.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations that may require pk360 to retain certain data.
In certain circumstances, you may request that pk360 restrict the processing of your personal data — for example, while a dispute about its accuracy is being resolved.
Where processing is based on your consent or on contract performance, you may request your personal data in a structured, commonly used, machine-readable format for transfer to another controller.
You may object to processing based on legitimate interests, including profiling for personalised recommendations. You may also withdraw marketing consent at any time via your account settings.
pk360 operates an absolute minimum age policy. The pk360 platform is strictly prohibited to any person under the age of 21 years. pk360 does not knowingly collect personal data from individuals under 21. Age verification is a mandatory step in the pk360 registration process, and further documentary age verification may be requested at any time.
If pk360 becomes aware that an account has been opened by or on behalf of a person under the age of 21, that account will be closed immediately, all gaming transactions from the account will be voided, and any deposited funds will be returned to the originating payment method following completion of identity verification.
If you have reason to believe that a minor has registered an account on pk360 using false age information, please report this immediately to [email protected] so that the account can be investigated and closed without delay.
Minimum age: 21 years. Proof of age is required at registration and may be requested again at any point during account operation.
pk360 implements a layered approach to data security, combining technical controls, organisational policies, and staff training to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key security measures include:
The pk360 platform may, from time to time, include references to third-party game providers, payment gateways, or other integrated services. Where you interact directly with a third-party service through the pk360 platform, that third party's own privacy policy and data practices will govern the personal data collected and processed by that third party in the course of your interaction.
pk360 is not responsible for the privacy practices of third-party providers and does not accept liability for data handling by those providers beyond the contractual obligations imposed on them by pk360 through data processing agreements. We encourage you to review the privacy policies of any third-party services you use in connection with the pk360 platform.
pk360 reserves the right to update this Privacy Policy at any time to reflect changes in data processing practices, applicable law, or regulatory requirements. Where amendments are material — for example, where pk360 begins processing your data for a new purpose, or where a new category of third-party recipient is introduced — pk360 will notify registered players by email and/or by a prominent notice on the platform at least seven (7) days before the amended policy takes effect.
For non-material amendments — such as clarifications of existing language, correction of typographical errors, or updates to contact details — pk360 may update the policy immediately without prior notice. The date at the top of this Privacy Policy will always reflect when it was last revised.
Your continued use of the pk360 platform following the effective date of any amendment to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with any amendment, you may close your account and request deletion of your personal data subject to applicable legal retention obligations.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how pk360 is handling your personal data, please contact the pk360 data protection team:
If you are not satisfied with pk360's response to your privacy concern, you have the right to escalate your complaint to the relevant data protection supervisory authority or to the dispute resolution body specified under the conditions of pk360's international gaming licence.
Questions about your personal data, or ready to enjoy cricket betting and live casino on pk360? Our support team is available around the clock on Pakistan Standard Time.