pk360 Terms & Conditions

01 Definitions

In these Terms and Conditions, the following definitions apply unless the context requires otherwise:

• "pk360" refers to the online gaming platform operated at pk360.ws, including all subpages, gaming products, and associated services.
• "Player" / "You" / "User" means any individual who accesses, registers on, or uses the pk360 platform in any capacity.
• "Account" means the personal account created by a Player upon successful registration on pk360, through which all gaming activity, deposits, and withdrawals are conducted.
• "Balance" means the total PKR funds held in a Player's pk360 Account at any given time, comprising real-money funds and, where applicable, separately designated bonus funds.
• "Bonus Funds" means any promotional credits, free bet allocations, or matched deposit amounts credited to a Player's Account subject to specific wagering requirements.
• "Wagering Requirement" means the number of times Bonus Funds must be staked before they may be converted to withdrawable real-money funds.
• "Restricted Jurisdiction" means any country, territory, or region in which access to online gaming platforms is prohibited by applicable law.
• "Services" means all gaming, betting, casino, and ancillary services made available through the pk360 platform.

02 Acceptance of Terms

By registering an Account on pk360 or by accessing any part of the pk360 platform, you confirm that you have read these Terms and Conditions in their entirety and agree to be legally bound by them. These Terms constitute a binding legal agreement between you and pk360.

These Terms should be read in conjunction with the pk360 Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference and form part of the overall agreement governing your use of the platform.

03 Eligibility & Registration

To register and maintain an Account on pk360, you must satisfy all of the following eligibility criteria at all times:

• You must be at least 21 years of age. pk360 operates a strict minimum age policy and will request proof of age during registration and/or at the withdrawal stage. Any Account found to belong to a person under 21 will be closed immediately and any balance forfeited in accordance with applicable regulations.
• You must be a natural person and not a corporation, trust, partnership, or other legal entity.
• You must not be a resident of, or accessing pk360 from, any Restricted Jurisdiction where online gaming is prohibited under applicable local law.
• You must not already hold an existing pk360 Account. Only one Account per individual is permitted. Duplicate Accounts will be closed and balances may be voided.
• You must provide accurate, complete, and current registration information. pk360 reserves the right to request documentary verification of all registration details at any time.
• You must not be a current employee, contractor, or immediate family member of an employee of pk360 or any associated service provider.

pk360 reserves the right to decline any registration application at its absolute discretion and without being required to provide a reason for such refusal.

04 Account Management

You are solely responsible for maintaining the confidentiality of your Account login credentials. pk360 will not be liable for any loss or damage resulting from unauthorised access to your Account where such access results from your failure to maintain the security of your username and password.

You agree to:

• Keep your password confidential at all times and not share it with any third party.
• Notify pk360 support immediately upon becoming aware of any unauthorised access to or use of your Account.
• Keep your registered contact details, including your email address and phone number, current and accurate at all times.
• Not permit any other person to access or use your Account, including family members.
• Log out of your Account at the end of each session, particularly when using shared devices.

pk360 operates a Know Your Customer (KYC) verification process. You may be required to submit government-issued identification, proof of address, and proof of payment method before deposits, withdrawals, or continued gameplay are authorised. Failure to complete KYC verification within the timeframe specified by pk360 may result in Account suspension.

05 Deposits & Withdrawals

All financial transactions on pk360 are denominated in Pakistani Rupees (PKR). The following terms govern deposits and withdrawals:

Deposits:

• pk360 accepts deposits via JazzCash, EasyPaisa, HBL bank transfer, UBL bank transfer, Meezan Bank transfer, and Visa/Mastercard. Accepted payment methods are subject to change and the current list is displayed at the time of deposit.
• Deposits are credited to your Account balance upon confirmation of receipt by pk360's payment processing systems. JazzCash and EasyPaisa deposits typically reflect instantly. Bank transfers may take one business day.
• The minimum deposit amount is Rs 500 unless otherwise stated in a current promotion. pk360 does not charge fees on deposits, though your payment provider may apply its own charges.
• Deposits made using a payment method that does not match the registered Account holder's name may be subject to additional verification and potential reversal.

Withdrawals:

• Withdrawal requests are processed to the same payment method used for the most recent deposit, subject to availability. pk360 reserves the right to request withdrawal via an alternative method where necessary.
• A minimum withdrawal of Rs 1,000 applies unless otherwise specified. Maximum withdrawal limits may apply and will be communicated to you prior to processing.
• Withdrawals will not be processed until all applicable KYC documentation has been verified, all active wagering requirements have been met, and no fraud investigation is pending on the Account.
• pk360 targets withdrawal processing within 20 minutes for mobile wallet transfers and within one business day for bank transfers, though these timelines are not guaranteed and may be extended during high-demand periods or pending additional verification.
• pk360 reserves the right to withhold withdrawal processing pending investigation where fraudulent, collusive, or otherwise irregular activity is suspected.

06 Bonuses & Promotions

pk360 offers various promotional offers, including welcome bonuses, deposit match bonuses, free bets, and ongoing loyalty promotions. All bonuses are subject to specific terms and conditions that will be communicated at the time the offer is presented. The following general bonus terms apply across all pk360 promotions:

• Each promotion is available to eligible Players only. Eligibility criteria, including minimum deposit requirements, qualifying games, and geographic restrictions, are specified per promotion.
• Wagering requirements must be satisfied in full before Bonus Funds or winnings derived from Bonus Funds can be withdrawn. The applicable wagering multiplier is stated on each promotion page.
• Bonus offers are generally limited to one per Player, per household, per IP address, and per payment method. pk360 may decline or withdraw a bonus where it determines, at its sole discretion, that a Player is attempting to exploit a promotional offer.
• Bonus Funds and real-money funds are held separately. Real-money funds may be withdrawn at any time subject to minimum amounts and KYC compliance; Bonus Funds remain subject to wagering requirements.
• Time-limited bonuses that are not activated or wagered within the specified period will automatically expire and be removed from the Account without notice.
• pk360 reserves the right to amend, suspend, or withdraw any promotional offer at any time and without prior notice, provided that any rights already accrued under an active promotion will be honoured.
• Bonuses obtained through fraudulent means, including the use of multiple Accounts or coordinated bonus abuse, will be voided and the relevant Account may be permanently closed.

07 Betting & Gaming Rules

The specific rules applicable to each gaming product available on pk360 — including cricket betting, live casino, slots, and jackpot games — are set out within each product's dedicated help section. The following general rules apply across all Services:

• All bets and wagers placed on pk360 are final once confirmed by the system. pk360 will not reverse a confirmed wager except in the case of a demonstrable technical error attributable to pk360.
• pk360 reserves the right to void any bet placed on an event or market where the odds were clearly displayed in error, or where a technical fault affected the integrity of the event or the accuracy of the odds.
• In the event of a discrepancy between the result displayed on the platform and official data sources, the official result of the relevant governing body will be considered definitive.
• Minimum and maximum stake limits apply to all betting markets and gaming products. These limits are displayed at the point of bet placement and are subject to change.
• pk360 may, at its sole discretion, limit the betting activity of any Account, including placing stake restrictions on specific markets, without being required to provide a reason.
• All casino games available on pk360 use certified random number generator (RNG) technology. Return-to-Player (RTP) percentages for individual games are available from the respective game providers.

08 Prohibited Conduct

The following activities are strictly prohibited on pk360. Any Player found to have engaged in prohibited conduct will have their Account suspended or permanently closed, and any funds held may be forfeited:

• Opening, operating, or attempting to operate more than one Account on pk360, whether under your own name or under any alias.
• Providing false, misleading, or incomplete registration information, including misrepresentation of age or identity.
• Using any automated software, bot, script, or artificial intelligence tool to interact with the pk360 platform, place bets, or exploit games.
• Engaging in any form of match-fixing, collusion, or coordinated wagering activity with other Players or third parties intended to manipulate outcomes or exploit the platform.
• Exploiting software errors, glitches, or loopholes in pk360's systems. Any winnings accrued as a result of a demonstrable software error are not payable and will be voided.
• Using the pk360 platform for any money laundering, financial crime, or other illegal purpose.
• Charging back, reversing, or disputing any deposit transaction with your payment provider in bad faith after gaming activity has taken place using those funds.
• Accessing pk360 from a Restricted Jurisdiction using a VPN, proxy, or any other circumvention tool.

09 Intellectual Property

All content on the pk360 platform — including but not limited to text, graphics, logos, game assets, audio, video, data compilations, and software — is the property of pk360 or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the pk360 platform for your personal, non-commercial gaming purposes only. This licence does not permit you to reproduce, distribute, modify, reverse-engineer, publicly display, or create derivative works from any pk360 content without the express prior written consent of pk360.

Any unauthorised use of pk360's intellectual property will constitute a material breach of these Terms and may give rise to civil and criminal liability.

10 Limitation of Liability

To the fullest extent permitted by applicable law, pk360 excludes all liability for losses or damages of any kind arising from your use of the platform, including but not limited to:

• Loss of funds arising from unauthorised Account access where pk360 was not at fault.
• Losses resulting from reliance on inaccurate odds or event information where such inaccuracy was caused by a third-party data provider.
• Service interruptions, platform downtime, or delays in bet processing caused by circumstances outside pk360's reasonable control, including network outages, third-party payment failures, or force majeure events.
• Any indirect, consequential, special, or punitive damages arising from your use of or inability to use the pk360 Services.

Nothing in these Terms shall exclude or limit pk360's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

11 Responsible Gaming

pk360 is committed to promoting responsible gaming and providing Players with the tools and information they need to maintain control over their gaming activity. The following responsible gaming measures are available to all pk360 Account holders:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits from their Account settings. Limit reductions take effect immediately; limit increases are subject to a cooling-off period.
• Session Time Limits: Players may set a maximum duration for each gaming session. pk360 will notify you when your session limit is approaching.
• Cooling-Off Periods: Players may request a temporary suspension of their Account for a defined period ranging from 24 hours to 180 days.
• Self-Exclusion: Players who wish to permanently stop gambling on pk360 may request a permanent self-exclusion. Self-excluded Players are removed from all marketing communications and may not open new Accounts during the exclusion period.
• Reality Checks: Periodic on-screen notifications remind Players of the time spent and funds wagered in a session.

If you believe your gaming has become problematic, we strongly encourage you to use the self-exclusion tools available in your Account settings or contact the pk360 support team for immediate assistance. Gambling should always be entertainment — if it is causing financial, emotional, or relationship difficulties, please seek help promptly.

Minimum age: 21 years. pk360 does not permit any person under the age of 21 to register or play. Proof of age is required at registration and may be requested again at withdrawal.

12 Privacy & Data

pk360 collects, stores, and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Key data practices include:

• Personal data is collected for the purposes of Account registration, identity verification, payment processing, customer support, and regulatory compliance only.
• pk360 does not sell, rent, or otherwise transfer personal data to unaffiliated third parties for marketing purposes.
• Data may be shared with licensed payment processors, KYC verification providers, and regulatory authorities as required by applicable law.
• Players may request access to their personal data, correction of inaccurate data, or deletion of data (subject to legal retention obligations) by contacting the pk360 support team.
• pk360 implements industry-standard security measures, including 256-bit SSL encryption and two-factor authentication, to protect Player data.

For full details of how pk360 handles your personal data, please refer to the pk360 Privacy Policy.

13 Amendments to These Terms

pk360 reserves the right to amend these Terms and Conditions at any time. Where amendments are material, pk360 will provide notice to registered Players via email or a prominent on-platform notification at least seven (7) days prior to the amended Terms taking effect, unless the amendment is required to comply with an immediate legal or regulatory obligation.

Your continued use of the pk360 platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using pk360 and may close your Account by contacting customer support.

The current version of these Terms, along with the date they were last updated, will always be accessible via the footer of the pk360 website at pk360.ws/terms-conditions.

14 Governing Law & Disputes

These Terms and Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes) shall be governed by and construed in accordance with the laws applicable to the jurisdiction under which pk360 holds its international gaming licence.

pk360 operates under an international gaming licence. The licence is issued by a recognised international gaming regulatory authority, and pk360's operations are conducted in compliance with the conditions of that licence.

In the event of a dispute between you and pk360, you should first contact the pk360 customer support team to seek resolution. pk360 is committed to resolving all Player disputes promptly and fairly. If a dispute cannot be resolved through the internal complaints process, you may escalate the matter to the relevant dispute resolution body as specified in the conditions of pk360's gaming licence.

You agree that any legal proceedings arising from these Terms shall be conducted on an individual basis only. You waive any right to bring or participate in any class action or representative proceeding against pk360.

15 Contact Us

If you have any questions about these Terms and Conditions, wish to make a complaint, or need assistance with your Account, the pk360 support team is available 24 hours a day, seven days a week on Pakistan Standard Time.

You can reach pk360 customer support via the live chat facility available on the platform when you are logged in to your Account, or by email. The pk360 support email address is: [email protected]

Please include your registered Account username and a clear description of your query or complaint in all support communications to enable the team to assist you as efficiently as possible.